Any item can be returned within 3 days of purchase date.
The quality evaluation process may take up to 2 days from the date we receive the returned product. We will send you an email notification or phone call you once return examination is completed.
Send the item in its original packaging.
Items purchased as part of a build your own bundle must be returned as a group. The individual items that make up the bundle cannot be returned individually.
Please remove all personal data (e.g. computer or wireless phone data, videotapes), from any returned items. Toys42.com is not responsible for any personal data left on or in these items.
Any product that is returned without a promotional item(s) that was included with the original transaction will have the value of the promotional item deducted from the refund amount.
Include your original packing slip. We will not be able to process a return for any shipment received without a packing slip. Please mention the reason for returning the items.
Delivery Charges will not be refunded.
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
All returns should be sent to Toys42.com, office # 501, 5th floor, new garden heights, garden town, Lahore.
For further queries about returns, Please contact us at +92 334 4242272 (10 AM to 6 PM)
